Contact Us

For online order tracking, please visit https://www.17track.net/en to obtain real-time updates on your shipment.

If you have other questions, feel free to explore our FAQ Help Center first—you may find the answers you’re looking for. If further help is needed, submit your message directly through this contact form.

Our office hours are 9:00 AM–5:00 PM EST. We typically respond to most emails within one business day. If you don’t receive a response, please check your spam folder, as our message might have been filtered incorrectly.

Thank you for your patience, friend! We’re doing our utmost to get back to you promptly. Please avoid sending multiple emails, as this could prolong our response time.

E-mail:support@zenzpex.com

Company Address: No. 07, Unit 101, Building 5, Xianghe Residence, Shijiazhuang Economic and Technological Development Zone, Gaocheng District, Shijiazhuang City, Hebei Province